Frequently Asked Questions

Is StompLight® a wise investment for a working musician?

Industry research is clear. If you're a working musician looking to grow your audience and expand your booking opportunities being properly lit while performing is essential. Over the past decade social media exposure with live performance photos and video has grown into a major tool in achieving success in today's highly competitive music marketplace. By having a stage lighting system at your disposal you will now have the ability to look professional anywhere you perform. This inventment will set you apart from other artists while creating a better impression with talent buyers considering booking your act. 

Do you ship Internationaly and is StompLight® a multi-voltage unit?

yes and yes

How long does a StompLight® Power Bank power a StompLight® Pro or Pal?

3 - 8 hours per charge

Operational time is 3 - 8 hours based on brightness and mode of operation. We recommend setting the brightness to 65%. 

Does StompLight® come with an Owner's Manual?

StompLight products ship with a Quick Start Guide. View and download the Owner's Manual for each product Here 

What are the StompLight Power Specifications?

Universal Power Adapter included: 12 volt, 1.5 amps, 3000mA “center positive” with 36-Watt maximum power consumption and 15 Watts average power

How much of the stage does one StompLight® Pro or Pal illuminate?

The StompLight® Pro & Pal have a powerful built-on RGB LED lighting assembly protected by a custom engineered phototronic diffuser designed to wash an area 10' x 10'. To expand your lighting footprint area simply add additional StompLight® Pros or Pals to the staging area.

 

How do I connect my StompLight® Pros & Pals? 

You can easily connect StompLight® Pros and Pals using XLR mic cables or with more expensive DMX cables. First decide which StompLight® Pro you want as your Controller (and working stage light) then connect the other Pals and/or Pros configured as client/slave. The Pros used in the daisy chain need to be configured as client/slave by holding down the Mode footswitch when powering up. Pals are already configured. StompLight® products are also capable of connecting and controlling other brands of DMX controllers and DMX 512 stage lights.

In addition to the classic uplighting can StompLight® create sidefill and elevated lighting at different angles?

Yes, using basic mic stands. StompLight® Pro and StompLight® Pal enclosures come pre-drilled with Phillips Head fasteners in place and are engineered for the easy installation of the StompLight® Mic Stand Adapter included in most bundles.

Can I use my StompLight® Pro effect pedal to control other 3-channel RGB DMX lights that I already have?

In many cases yes. The StompLight® Pro effect pedal can control DMX lights that can be programmed. You simply need to program StompLight's DMX address into your existing RGB light. Stomplight's DMX address is 123. Set your other brand's stage light to Channel 1. Many lower cost DMX units can be set this way. Refer to your product owner's manual on how to program/set DMX addresses.

What is my StompLight® Pro's DMX address?

StompLight's® DMX address is 1,2,3  This is what you need to set an external DMX light to. This is StompLight's ® "address" and three slots out of the 512 that DMX allows for. The slots are for the RGB data, slot 2 = RED, 3 = GREEN, and 4=BLUE. This is the most common way that DMX controlled lights work.

Can the StompLight® Pal compatible with other brand's DMX512 controllers? 

Yes, the PAL is a DMX512 compatible slave and we are not aware of any issues with any other brand's controllers.

Are the StompLight® Pro, Pal and Power Bank power adapters interchangeable? 

No. You should use the OEM power adapter that came iwith the specific StompLight® product you purchased. The PRO and PAL power adapters are not suited to charge the StompLight® Power Banks. The Power Bank charger runs at a higher voltage, lower current and has a charging circuit that cuts off the flow of energy when the Power Bank is fully charged. Do not use the StompLight® Power Bank charger adapter to power a StompLight® Pro or Pal as the circuitry is not designed for the load and may damage the charger and the Pro or Pal..

My StompLight® foot-switches are not working correctly.

On occasion some of the foot-switches we order come from the factory with a thin film (lube) that can prevent proper contact until dissipated. If your StompLight® foot-switches are not operating correctly here are two simple fixes you should try:

1) Using your hand or foot press (cycle) each foot switch 20 - 30 times. In most cases your StompLight® Pro will now function properly.

2) Restore Factory Default - Unplug your StompLight® Pro and while holding down the On/Off foot-switch plug your StompLight® back in. Hold the On/Off Foot-switch for at least 3 seconds during this process. Repeat as needed. 

Does StompLight® just send DMX commands that mimic what the on board light array is doing or does it have more capability? 

The short easy answer is it sends commands that mimic what the on board lighting is doing. StompLight's® DMX address is 1,2,3. The medium answer is there is a bit more "information" in the DMX stream and a clever DMX lighting person could do some interesting things.Our engineering team is talking about the fact that besides the final output RGB we could also put out the raw RGB and our brightness value, and possibly the values of our Spectrum Analyzer. This is the real magic of DMX.

Is StompLight® patented?

Yes, to date StompLight®  has been awarded (3) US Patents: 9,185,776 & 9,462,654 & Design D789,896. Patents pending

What happens if the LED lighting array fails or is damaged?

Don't panic. Complete a Factory Restart by (1) unplugging your Stompy from power. (2) Holding hown the On/OFF foot-switch power your Stompy back up. That should do the trick.

Next step send us an email or give us a call. StompLight products use high quality LEDs. These world class LEDs have a 50,000 hour lifespan and are durable. We also engineered a protective phototronic diffuser that covers the LED providing both protection and soft light diffusion. The entire array is modular and in the event of damage or failure easy to replace as needed. 

Does the StompLight® Pro Effect Pedal have a tap tempo feature?

StompLight® can provide a solution: Run (or split) your guitar signal into the StompLight® audio input on the rear panel and select the Instrument Input Mode. Dampen the strings over the bridge and touch your guitar strings in time. StompLight® will respond with a flash of light for each brush/touch. StompLight® can be set to a quick delay time and the input gain is very responsive. This could do the trick.On bigger stages you could connect a StompLight® Pal and place it next to the drummer.